EFAD Privacy Policy

Introduction

EFAD, a not-for-profit organisation, is dedicated to protecting investors and safeguarding market integrity in a manner that facilitates vibrant capital markets. Authorized by governments worldwide, EFAD works to protect investors.

This Privacy Policy applies to information EFAD and its subsidiaries and affiliates (collectively, “EFAD,” “we,” “our” or “us”) collects from EFAD websites, software applications made available by EFAD for use on or through computers, mobile devices or other online devices, other digital services, and platforms (each a “Site” or collectively, our “Sites”), as well as by phone or paper.

Information We May Collect and How We Collect It

EFAD collects certain information, including Personal Information, from industry participants, investors, and others who may interact with EFAD’s websites or applications. Personal Information as used in this policy is information that alone, or when combined with other information, identifies or reasonably can be used to identify you. The types of Personal Information we collect may include, but are not limited to:

Names, dates of birth, and contact information (e.g., home and business addresses; email addresses; mobile/landline business/personal telephone numbers; etc.);
Usernames or passwords for our Sites;
Usernames or passwords for our Sites;
Professional or employment-related information;
Information related to billing and payment;
Government-issued identification numbers (e.g., passport number, social security number);
IP addresses;
Internet activity or network activity related to your use of our Sites, including information from applications or forms you complete or partially complete;
Information generated by your receiving, opening or taking action on any email we send to you; and
Criminal record, civil litigation history, or other sensitive information.

We collect personal and other Information in various ways, including:

Directly from you when you provide it to us,
Automatically through your use of our sites; and
From third-party sources required or permitted to share information with EFAD.

How We Use Your Information

We use your Personal Information for regulatory purposes, including, but not limited to those related to:

EFAD membership and registration,
Industry participant professional exams and financial services continuing education programs, including computer-based training and in-person conferences,
The submission of Customer Complaints or Reg Tips;
The Prevention, detection, and investigation of fraud, and
The personalization and improvement in the usability of EFAD Sites.

Additional information about or terms that may apply to our use of your information related to a particular Site, product, or service may be separately posted on the relevant Site or contained in the terms and conditions applicable to the activity.

How We Share Your Information

EFAD does not sell your personal information to third parties. Additionally, we do not disclose your Personal Information to third parties, without your consent, unless such disclosure is:

Necessary to fulfill the purpose for which you provide it (e.g., membership renewal, event or exam registration); or
Required or Appropriate by statute, regulation, court order or other similar legal process, or government request.

How We Protect Your Information

EFAD is committed to protecting your privacy and to conducting business with the highest ethical standards. We exercise commercially reasonable technical, administrative, and physical security measures to protect your Personal Information from unauthorized access, acquisition, destruction, use, modification, or disclosure. If you have questions about the security of your Personal Information, please contact us as detailed under the “Contact Information” heading below.

How Long We Retain Your Information

We retain your information, including any personal information, for as long as we need to fulfill our business purposes and comply with EFAD’s legal or regulatory requirements, including record retention requirements.

Cookies and Similar Technologies

If you access or use EFAD Sites, you consent to our (and our service providers) use of “cookies” and similar technologies (e.g., log files, pixel tags, and web beacons). Cookies and similar technological technologies are not inherently harmful, but it is important that you understand the implications to your privacy.

Cookies are small text files or pieces of code saved on your device or browser. EFAD (and service providers) may use cookies and similar technologies to:

Provide general analytics to improve the use and performance of EFAD websites, other web-based applications, products, and services,
Secure user accounts, including preventing fraudulent use of login credentials, and to protect our Sites, products, and services generally, and
Acknowledge your consent to EFAD privacy policies and terms of use.

EFAD does not use cookies for marketing purposes, nor does EFAD make such information available to third parties for commercial purposes. If you do not allow cookies, some features and functionality of our Sites may be unavailable.

Third-Party Links

Our Sites may contain links to other websites or services that are not owned or controlled by EFAD. Your use of these websites or services at your own risk, so we recommend that you review the privacy statements of these other websites or services when you leave one of our Sites.

Children

We do not knowingly collect Personal Information or market to children under the age of 18.

Contact Information

If you have any questions about this Privacy Policy or about the information we have collected from you, please email: information@EFAD.org

Changes to Privacy Policy

We reserve the right to modify or update this Privacy Policy or other terms and conditions of use of EFAD products or services at any time by updating the relevant link. Any modifications or updates shall be effective upon posting to the EFAD website(s).

This privacy policy was last modified Jan 1, 2023.